1. What are the protective instructions for visitors to the hospital?
Fever and symptoms - Do not enter with a fever or respiratory symptoms.
Chaperones - Only children or patients with disabilities may be accompanied by a single chaperone.
Social distancing - Maintaining a distance of 2 meters
Wear a mask - Do not take off your mask during your stay in the hospital.
2. Does everyone who visits the hospital have their temperature checked?
Temperature checks are performed at the entrances to the hospital for pedestrian visitors and for visitors in cars at the entrances to the Weizmann Parking Lot.
3. Can I receive medical services remotely through Ichilov?
The hospital operates the remote medical service DocTalk, which enables doctor visits through online video chats. The service is available for a wide variety of medical fields and clinics.
The form to request a remote medical appointment through DocTalk is available via this link (Hebrew)
4. I have an appointment for a test or to see a doctor and I am in quarantine - what should I do?
Defer the appointment until after your quarantine period ends. In any case, you must consult your attending doctor at your HMO. It is critical that you provide notice of such using the online form (Hebrew)
Ichilov Hospital operates the DocTalk telemedicine service - for details about the service (link to Hebrew site)
5. Should I come to the hospital if I have coronavirus symptoms?
If the symptoms detailed by the Ministry of Health appear, do not go to the hospital or the ER. Call the MDA hotline at 101, which is operational 24/7.
Call the MDA hotline in case of the appearance of symptoms such as: fever, cough, shortness of breath, other respiratory symptoms, or symptoms that form part of these groups:
•According to the directives of the Ministry of Health, you have been required to stay in home quarantine.
•Were you in close contact with a verified coronavirus patient? (A stay of at least two meters for a period of at least 15 minutes.)
•It is suspected that you have been infected with the coronavirus.
•You have returned from international conferences outside of Israel.
Please note: In case of the above symptoms - do not go to the hospital or the ER.
6. Are family members and chaperones allowed to visit the hospital?
•Hospitalized patients - At this stage, each patient is permitted one chaperone/visitor (this should be the same person insofar as possible), in accordance with the protection directives.
•Expecting mothers at Lis may be accompanied by two chaperones during the birth and by one chaperone during their hospitalization.
•Visits to outpatient clinics - Patients who have tests at outpatient clinics must arrive without a chaperone. Only patients with disabilities, as well as of course children, may be accompanied by a single chaperone.
•At the Urgent Care Department (Adult ER) - chaperones may enter Divisions A, B, and D.
You can register for the TELME notification service. Send a text message to 052-9998383 with the number 19. Following the directions, send the last 4 digits of the ID number of the hospitalized patient, including the check digit.
*For your convenience, on the entrance floor of the Arison Building, there is a waiting area that includes: vending machines with drinks and snacks, a cellphone charging stand, a television, and WiFi.
7. Can I bring packages for my loved one who is hospitalized?
You can bring packages for your loved ones and we will ensure they are given to them. To submit a package (including the full name of the patient and the name of the ward where he/she is hospitalized), contact the Service and Information Center at the Arison Building, on the Ground Floor, Piano Lobby, Division E (including Fridays and Saturdays) from 7:00 in the morning to 23:00 at night. The package will be transferred from the service center to the staff of the ward where your loved one is being hospitalized.
Do not bring food products that require refrigeration, flowers, or potted plants.
It is important to clarify that we are unable to commit to a date for handing over the package, or regarding any loss of or damage to the contents of the package. However, we will do our best to have it arrive safe and sound to its destination as fast as possible.
8. Where are coronavirus patients hospitalized at Ichilov Hospital?
Ichilov has an isolation ward where patients with the coronavirus are hospitalized. Designated staff are entrusted with their care. Hospitalized patients in quarantine may not receive visitors.
9. Can I be tested for coronavirus at Ichilov?
You may perform coronavirus tests at Ichilov - Swab tests for travelers flying overseas and serological testing. Click for complete details.